Terms and Conditions

Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the seller will not be held responsible. We currently do not ship internationally. If an item is damaged during shipping, seller will not be held responsible.

Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. All refunds are subject to a 20% restocking fee, shipping charges are non-refundable.
Exchanges are granted on a case-by-case basis.

Cancellation
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints
Any complaints about items or sellers may be sent to our support team: admin@sunshinecells.com There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well. We do our best to handle any complaints that come in.

Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.